RESOURCES
Cultural Competence

• Cultural Competency in Pharmaceutical Care Delivery: A Training Template for a One-Day Pharmacy Student Elective Course. http://futurehealth.ucsf.edu/pdf_files/Assemi_Cullander%
  202003%20Curricula-final.pdf
  
  
• A Cultural Competency Training Template
  http://futurehealth.ucsf.edu/pdf_files/Halfdaytemplate-network.pdf
  
  
• Teaching Diversity and Cultural Competence in Health Care: A
  Trainer's Guide
  http://www.mwelchatpodsdt.org/
  
  
• Discussing Tough Issues with Patients: Managing Unreasonable Requests,Mistakes and Conflicts of Interest
  http://futurehealth.ucsf.edu/cnetwork/events/gallagherworkshop.html
  
  
• Best Practices for Busy Clinicians: Applying Continuous Quality Improvement in Practice
  http://futurehealth.ucsf.edu/cnetwork/events/ruddworkshop.html
  
  
• Population and Quality Improvement: Improving Care and Creating Agents of Change http://futurehealth.ucsf.edu/pdf_files/PQICoursefinalrev.html
  
  
• The Office of Minority Health Culturally and Linguistically Appropiate Services (CLAS)
  http://www.omhrc.gov/cultural/cultural4.htm
  
  
• The Rehabilitation Provider's Guide to Cultures of the Foreign-Born
  http://cirrie.buffalo.edu/mseries.html#series
  
  
• Alzheimer's Association Diversity Toolbox
  http://www.alz.org//Resources/Diversity/overview.asp
  
  
• Agency for Healthcare Research and Quality (AHRQ) Quality Tools includes links to the National Healthcare Disparaities Report
  http://www.qualitytools.ahrq.gov/
  
  
• Rural Assistance Center Minority Health Guide
  http://www.raconline.org/info_guides/minority_health/
  
  
• A Family Physicians Guide to Culturally Competent Care self-directed training course for family physicians, earn up to 9 free CEs
  http://cccm.thinkculturalhealth.org/
  
• Why the Difference? raising physician awareness about disparites http://www.kff.org/whythedifference/index.htm
  
  
• Changing the Face of Medicine online exhibit by the National Library of Medicine to honor the achievements and lives of women in medicine
  http://www.nlm.nih.gov/changingthefaceofmedicine/exhibition/
  
  
• R-E-S-P-E-C-T: Patient Reports of Disrespect in the Health Care Setting and Its Impact on Care
  http://www.cmwf.org/publications/publications_show.htm?doc_id=240955
  
  
• Disparities in Patient Experiences, Health Care Processes, and Outcomes: The Role of Patient-Provider Racial, Ethnic, and Language Concordance
  http://www.cmwf.org/publications/publications_show.htm?doc_id=231670
  
  
• Explaining Disparities in Access to High-Quality Cardiac Surgeons
  http://www.cmwf.org/publications/publications_show.htm?doc_id=233817
  
  
• Hispanic Patients' Double Burden: Lack of Health Insurance and Limited English
  http://www.cmwf.org/publications/publications_show.htm?doc_id=221326
  
  
• The Network program at the Center for the Health Professions, University of California , San Francisco, offers curricula and trainings that promote improvement in the quality of care. A variety of publications and internet-based learning materials are available free of charge or at a nominal charge.
  http://www.futurehealth.ucsf.edu/cnetwork/resources/curricula/diversity.html
  
  
• NN/LM Minority Health Concerns
  
  
• Cultural Competence Guidelines in Managed Care Mental Health Services for Latino Populations. http://www.wiche.edu/MentalHealth/Cultural_Comp/ccslattoc.htm

• Competence Standards in Managed Mental Health Care Services: Four Underserved/Underrepresented Racial/Ethnic Groups. http://www.mentalhealth.samhsa.gov/publications/allpubs/SMA00-3457/preface.asp

• Research on the Impact of Socio-Cultural Factors on Access and Use of MentalHealth Services in Rural Populations 
  http://www.nimh.nih.gov/research/march2002rural.cfm
  

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